How long is the warranty period?
Typical warranty period is 12 months however this varies for different products and spare parts like batteries and wheels. Please check your user manual or contact our service department at
service@mhaproducts.com.au.
How do I register my product for warranty coverage?
Registration is not required as we keep records on all items and orders.
Do I need to keep my proof of purchase for warranty claims?
Yes, please keep a digital copy of your invoice should you ever need a service or warranty claim.
How do I submit a warranty claim?
Can I transfer the warranty if I sell the product?
Warranty will still apply to the item however the date is from the original purchase date from MHA
What if I lose my warranty documentation?
If you have lost your details, please let us know the product serial number and we will be able to assess your request
What if the product is damaged during shipping to the service center?
Please send us pictures of the items before they are shipped so that we can quickly resolve this should it occur. Please email this to
service@mhaproducts.com.au